I just received my copy of Office Ultimate 2007 (yes, I bought a 2007 app in 2008 … *sigh* why do they name them with years?) and everything went fine with no problems until I tried the second disk (which contains Accounting and Business Contact Manager). Accounting installed and then BCM threw an exception “Setup failed to install Business Contact Manager for Outlook 2007”.
I tried again and again and looked for solutions online (none worked). A good friend had a look at the install log and noticed something. This line:
MSI (s) (6C:28) [08:22:19:591]: Product: Business Contact Manager for Outlook 2007 -- Error 1913.Could not update the INI file C:\Windows\SysWOW64\mapisvc.inf
He asked me to check if mapisvc.inf existed (it did) and if I could change it (I couldn’t). I couldn’t edit, move or delete it. I checked the properties and it was owned by “SYSTEM” which I changed to my user account and then I was able to move the file. Before trying to reinstall BCM I moved mapisvc.inf out of my SysWOW64 folder and created a new copy of it and dropped that in SysWOW64.
I was then able to install BCM with no further problems.
Now all I have to do is come up with a reason to use it. 😉